+1-347-699-0883
CREATIVE SOLUTIONS TO LAUNCH, SCALE AND SOAR
MONARK
Hotels, Hostels and Guest Rentals
The Frequent Guest
Nothing says you're doing it right like repeat clients. With the endless array of options available, brand loyalty is something to feel really good about.
Frequent or returning guests are some of the best clients a business could ask for. Not only do they come back, they tell their loved ones, plan reunions, retreats and more, stabilizing and increasing revenue exponentially even in market downturns or low seasons.
We have a simple formula: find out what guests need/want, and give it to them.
Our detailed assessments help determine what your guests need and want most. We then help you develop the budget, infrastructure and teams to complete the project. We provide Standard Operating Procedure deliverables to ensure projects have the support and structure needed to perform.
When guests are happy, everybody wins. And that's our number one goal.
Services Offered
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Assessments and Audits
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Property Re-Designs
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Project Management
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Service Manual Updates
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Training
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Concept Updates
HOTELS & VACATION RENTALS
Small Adjustments, Big Impact
You don't need to start from scratch to make your hotel stand out. Paying attention to a few important details goes a long way. Are your rooms or home as functional and guest centric as they should be? Are there places for guests to put their things? What do you have that really makes guests feel relaxed? What about the staff; could their service use a bit of brushing up? Before renovating, promoting, or advertising, let our team come in for a free assessment. Often, these small adjustments, additions or re-training can make a huge impact.
